Privacy Policy

1. Introduction

DXB Landlord ("we," "us," or "our") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services or visit our website.

2. Information We Collect

We collect information that you provide directly to us, including:

• Personal identification information (name, email address, phone number)
• Property preferences and search criteria
• Financial information relevant to property transactions
• Communication records and correspondence
• Identification documents required for property transactions
• Usage data and interaction with our website and services

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our real estate services
• Process property transactions and facilitate purchases
• Communicate with you about properties, transactions, and services
• Send you updates, marketing communications, and promotional materials
• Respond to your inquiries and provide customer support
• Comply with legal obligations and regulatory requirements
• Improve our services and develop new features
• Prevent fraud and enhance security

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

• With property sellers, buyers, and other parties involved in transactions
• With legal advisors, notaries, and other professional service providers
• With government authorities and regulatory bodies as required by law
• With service providers who assist in our operations
• With your explicit consent or at your direction
• In connection with business transfers or acquisitions

We do not sell your personal information to third parties for marketing purposes.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Transaction records are retained in accordance with UAE legal requirements and RERA regulations.

7. Your Rights

You have the right to:

• Access and receive a copy of your personal information
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information (subject to legal obligations)
• Object to or restrict certain processing of your information
• Withdraw consent where processing is based on consent
• Opt-out of marketing communications at any time

To exercise these rights, please contact us using the information provided below.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website, analyze usage patterns, and improve our services. You can control cookie preferences through your browser settings, though some features may not function properly if cookies are disabled.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable laws.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the "Last updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: info@dxblandlords.ae
Phone: +971 58 593 6180
Address: Dubai, United Arab Emirates

14. Regulatory Compliance

We comply with the UAE Federal Law on Data Protection and all applicable data protection regulations. Our data handling practices are aligned with RERA requirements and Dubai Land Department guidelines.